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Privacy Policy

Effective Date: 01 July 2025
Last Updated: 01 July 2025

1. Who We Are

This Privacy Policy explains how Brunel Marketing (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website https://brunelmarketing.co.uk.

Company details:
Brunel Marketing
The Workshed, London Street, Swindon, SN1 5DG, United Kingdom

We are the data controller responsible for your personal information under applicable data protection laws, including the UK GDPR.

2. What Information We Collect

We may collect and process the following information:

a) Information you provide directly:

  • Your name, email address, phone number, and any details you submit via our contact form, email, or phone.

  • Any additional information you choose to share when communicating with us.

b) Information we collect automatically:

  • Technical information such as your IP address, browser type, operating system, and referring website.

  • Usage data, including pages visited, time spent on site, and navigation patterns (via Google Analytics cookies).

3. How We Use Your Information

We process personal information for:

  • Responding to enquiries and providing services.

  • Sending relevant marketing communications (with your consent).

  • Improving our website, services, and user experience.

  • Meeting legal or regulatory obligations.

We only process your data when we have a lawful basis under UK GDPR—typically your consent, our legitimate interests, or to fulfil a contract with you.

4. Cookies and Tracking

We use cookies to enhance website functionality and understand how visitors use our site. For full details, please see our Cookie Policy.

5. How We Share Your Information

We do not sell your personal data.
We may share your information with:

  • Service providers (e.g., website hosting, email delivery, analytics tools) under strict confidentiality.

  • Law enforcement or regulatory bodies where required by law.

Where third-party services (such as Google Analytics) are used, your data may be transferred outside the UK/EEA. We ensure such transfers comply with UK GDPR safeguards.

6. Data Retention

We keep personal data only as long as necessary for the purposes outlined above:

  • Enquiry data: up to 12 months after your last interaction.

  • Client records: retained for the duration of our business relationship plus any legal retention period.

  • Analytics data: as per Google Analytics retention settings (typically 26 months).

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Restrict or object to our processing of your data.

  • Withdraw consent (where consent is the legal basis for processing).

  • Request data portability.

To exercise your rights, please contact us (see section 10).

8. Security of Your Data

We implement technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Contact Us

If you have any questions or wish to exercise your data rights, contact us at:

Email: hello@brunelmarketing.co.uk
Address: The Workshed, London Street, Swindon, SN1 5DG, United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.